Adding Scheduler, Amy, and Andrew on your company domain is a feature available exclusively on our Team plan. Both G Suite and Office 365 email domains are supported.
First, you'll need to create a user for your assistant in your Office 365 or Google account. If you are not the admin, you can send the admin these instructions so they can set up the users. You can create amy.ingram@, andrew.ingram@, amy@, andrew@, and scheduler@.
Once your new users are created, you'll need to set up forwarding to email@example.com. For Google users, you'll need to log into you newly created amy@ or andrew@ or scheduler@ user to set this up:
For Google forwarding you'll need an authentication code from x.ai. You'll get an email from firstname.lastname@example.org to the new custom broker you've created (e.g. email@example.com or firstname.lastname@example.org). Once you've entered the code your forwarding will be setup.
The last thing you need to do is login to your Control Center and connect the Google or Office 365 account for amy.ingram or andrew.ingram. Click the button below to go to your Control Center and complete the setup.
Note: Some Microsoft-hosted email domains may require additional configuration in order to allow x.ai to send email through the Scheduling AI's address. Should you be unable to send or receive email, try following the steps laid out here.