Billing

I have a team account, but just want an individual account.

Written by liying wang
Updated over a week ago

I previously canceled. How do I sign up again?

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Updated over a week ago

How do I upgrade?

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Updated over a week ago

How do I downgrade?

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Updated over a week ago

How can I get an invoice?

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Updated over a week ago

Where is x.ai storing my credit card data?

Billing and account questions about your Credit Card Data.

Written by liying wang
Updated over a week ago

What happens if I cancel?

Cancelling your account.

Written by liying wang
Updated over a week ago

How do I change or update my credit card details?

Updating your payment information.

Written by liying wang
Updated over a week ago

What forms of payment do you accept?

Billing and Payment questions

Written by liying wang
Updated over a week ago

We removed people from our team. Can we get a refund?

Refund Policy and Guidelines

Written by liying wang
Updated over a week ago

We need to add more people to our team. How will that be billed?

Billing for added users on the Team plan

Written by liying wang
Updated over a week ago

How does x.ai’s pricing work?

How our pricing and billing works.

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Updated over a week ago

What if I think I’ve been charged too much or have a payment dispute?

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Updated over a week ago

Why was my credit card declined?

Updating your Credit Card Information and account status.

Written by liying wang
Updated over a week ago

How do I cancel my subscription?

Cancel your subscription on my.x.ai

Written by liying wang
Updated over a week ago

What is the refund policy?

Refund Policy and Guidelines

Written by liying wang
Updated over a week ago